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The transaction goes through. Even when a provider doesn't.Banks and fintechs live on uptime and trust, and most of the parties they depend on sit outside their control. We build the routing, application and data layers that keep customers served when the networks behind them wobble.
Nigerian banks and fintechs depend on partners they don't control: value-added service providers, switches, billers and aggregators. We build the layers between your channels and those partners, so a failure outside your walls doesn't become an outage inside them.
When a partner slows down, customers don't blame the partner. They blame the bank.
From the app in a customer's hand to the report on a regulator's desk, these are the points where a bank's day can go wrong, and where we work.
App, web and service desk
Where each request is routed
VAS, billers and partners
People, vendors, back office
Risk, finance and reporting
Each one starts from proven parts and is shaped to your institution during discovery. None of them is a licence you configure alone.
Customers get a receipt even when a provider fails.
ReplacesSingle-provider integrations that go down when the provider does.
Banking apps that stay fast on salary day, not just in the demo.
ReplacesApps built for the launch, then patched under load.
Routine questions answered at any hour. The hard ones reach your people with context.
ReplacesCall-centre queues and unanswered messages.
Risk, finance and operations work from the same numbers.
ReplacesMonth-end reconciliation across spreadsheets.
Hiring and vendor work that runs on a system, not an inbox.
ReplacesApplications tracked in email and vendors managed in spreadsheets.
Salary Friday, 9:20am. What one of our systems does when the day goes wrong. Step through it, or let it play.
Systems we have built or helped shape in financial services.
Transaction routing designed for high-volume banking.
Impact study // Development Bank of NigeriaAn applicant tracking system and a vendor management platform.
Impact study // ParkpayBuild support for a V2 banking app, with AnkurBot inside.